HI I JUST BOUGHT THIS INNOVAGE MINI CAMERA AND ITS POCT TO BE A CAMERA AND PC CAMERA TO BUT I CANT GET THE PC CAMERA PART TO WORK EVERYTIME I TRY THE SCREEN IS ALLWAYS BLACK NOTHING EVER SHOWS UP AND I DID EVERYTHING THEY TOLD ME TO BUT IT STILL WONT WORK AND THE SCREENS BLACK IS THERE A DIFFERENT TRYPE OF SOFT WEAR I COULD DOWNLOAD TO GET IT TOO WORK I THINK THE SOFT WEAR ITS RUNNING ON NOW IS ARCSOFT COULD THAT BE THE PROBLEM PLEASE HELP THANK U hey i just bought 1 too and i cant get it to work also. i dont even have a customer service number. do you have 1? if i figure it out first i will let you know how to fix. GOOD LUCK the software cd comes with the camera they must give it to u so u can download the drivers so it can work | 