i have a silver sony cyber shot ((7.2 mega pixels)) and suddenly today when i turned it on their are like white,black ,green, and red, dots i checked in the manuel amd it says that it is normal for those dots to appear
is there anyone that has had this problem before?? how long did it take for it to go away???? did it show up in your pictures when you imported them to your computer? I haven't had that problem yet. Shoot a couple and import them to your computer to see if they will appear. You should also print a test photo just in case. If it's really annoying, I would think it is, see if the place you bought it from can refund or replace the camera. Last option would be to e-mail/call Sony Customer Service. You don't say whether the dots are on your pictures or on the camera display.
If they are on the display they are "normal" to the extent there aren't more than 2-4 at most. Any more than this and I would take the cam beack and tell your retailer it's defective.
If they are on your pictures then this definitely isn't normal unless you are shooting at the highest ISO at very long exposures. Then you might expect to see a couple at most that come and go.
These dots are called "hot pixels" and while they are technically a defect--a couple in the display are considered normal. But if they are in the pictures in the same place on every photo then definitely take the camera back for a replacement. | 