I put my software in but nothing comes up and my computer doesn't seem to detect it. I also tried clicking on my computer and then going to the drive to do it, but it shows that there is nothing there. I know the software works because i tried it on my old computer and it worked. I have a brand new laptop and it seem not to work on here...I even tried disabling Norton Antivirus....I HAVE NO CLUE WHAT TO DO. I know it's a setting 0n my computer. I just don't know what.... PLEASE HELP!!! If you get a card reader, no additional software is necessary. This is not only faster, but it saves your camera batteries. Your computer or printer may even have a card reader built into it. I have enough USB ports that I just leave it plugged in all the time.
First of all, be sure there are some pictures on the card. Plug the card reader into an open USB port. Plug the card into the appropriate slot on your card reader. I use Photoshop Elements and as soon as I plug my card into the reader, it starts its own card reader and displays a thumbnail of every picture on the card.
If this does not happen automatically, open your photo editing software. Do whatever you usually do to open a file, but click on the selector where you can change drives. Your card reader will be assigned a new drive name that will be one letter higher than you ever saw before, such as "Drive G:" or such. Then, just double click on the name of the file you want to open and it will appear in your photo editor. rather than fight with it, just go to Cannons website, and DOWNLOAD the software and drivers, plus you'll get all the newest updates, if any.. just install it from the download. That should work fine... |
