Hello. I have no idea what happened. I charged my batterey and put it in. When I turned on the camera all that showed through the display were white and purple lines that changed according to how much light there was. I took a picture and it took it just like that...with white and purple. I can't afford a new camera, and it costs too much to repair. Anyone know how to fix it? Bad news, good news.
Bad news is your CCD image sensor has failed. The good news is Canon has a service advisory for failed CCD image sensors:
http://www.usa.canon.com/consumer/contro...
It's a free repair. They'll even pay for shipping both ways! The whole process takes less than a month, and you won't have to buy a new camera. Give them a call at 1-800-828-4040 Monday - Friday - 8:00 AM to 12:00 midnight; and Saturday 10:00 AM to 8:00 PM.
Hope that helps! Did you transfer the pic. to your computer and checked it?
Most probably it's only the LCD screen that usually gets damaged and shows purple lines.
Chances are your camera can still take good pictures. If you can live with broken screen it can function well since you don't need the screen if you have that little view window as old cam. had.
If your picture after transferring to computer looks purple then better take it to canon repair center and get a quote first. sorry
it needs repaired | 