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What do you do when your wedding photographer doesn't take the pictures you wanted most?



My husband and I both have children from previous marriages so we made all 5 of them a huge part of our wedding ceremony. We gave the photographer a list when we first met with him with very specific photos we wanted taken. He assured us it wouldn't be a problem. There wasn't anything out of the ordinary with our request. Well when we viewed our proofs I noticed that NONE of the photos we had asked for were there! When I confronted him, he said that because of the wedding day schedule he didn't have time to get the ones we wanted. He got all of the traditional pictures, but none with just us and the children. I guess with the day being so crazy and so much to do & remember, I didn't think of it while he was taking the pictures. We can't go back and do it all over again, and the photographer keeps telling me that it's my fault he didn't get to take them. What can I do?

I was a wedding photographer's assistant for 10 years...it is his fault. His assistant is to have that list, and no matter when it happens...those pictures are to be taken, before the ceremony, after the ceremony, in a quiet room at the reception...the assistant is to make SURE the bride's request is met.

Since you can't recreate the day, your best compromise now...get him to do some studio family photos. The upside to that is...it will be in clothes you usually wear.
refuse to pay him all of the money, or ask for a discount
or just tell everyone what a bad job he did..bad word of mouth can hurt his buisness
Well now that it is over, you may not do anything with THAT photographer. If you really want the photos, consider taking them with another photographer who is more aware of your needs. Also, this may teach you to use better judgement next time!

By the way, you should warn any friends who are getting married that this photographer is horrible:]
If you signed a contract with these photos listed as specifics, I would seek an attorney. If you could dress everyone back up and request that he shoot them for free would be another option. I would not recommend him to anyone. I had a great photographer who took what I asked for, he asked for a list.
At this point you can take him to civil court but unless you have it in writing what pictures you wanted you may not have any recourse.

My sister had her wedding party dress in their "outfits" and she had additional pictures....that's something to think about.
I would call the company and explain you are NOT happy by any means. If it is a sole photographer you should tell him that you are extremely unhappy and that you will not be paying for pictures. This is what scares me as well. We have a lot of pictures that need to be taken and if he doesn't take them like I want him too, then I will not purchase anything and I will tell people not to book them as well. Hopefully you can get something from this since, no you cannot go back and do it again. I am so sorry this has happened to you.
September bride
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