Last weekend I bought a digital camcorder from Comet for 拢400 plus 3 years insurance for 拢100. The manager gave us a discount on the insurance of 拢20, but for some reason had to take the discount off the camera rather than insurance. So on the receipt it showed a total of 拢480 (拢380 for the camera and 拢100 for the insurance).
I was unhappy with the camera so two days ago I brought it in to exchange it for another camera worth 拢430. I also decided that I didn't want the insurance.
They made me pay back the 拢20 discount that I received on the insurance by adding it onto the price of the new camera.
I thought that I should get 拢50 back (拢450 for the new camera - with the 拢20 added on - less 拢400 for the old camera -because I paid back the discount)
But I only got 拢30 back.
I'm usually really good with numbers but for some reason I keep getting confused because the sales person said I only get 拢30 back and he wouldn't explain it to me.
Have I been conned by Comet!?? This is a simple math problem. Ignore what the insurance cost. You paid 拢480 for the first camera. Then you went back and traded it for a camera that cost 拢450. The difference is 拢30 which was refunded to you. The fact that part of the original camera cost was for insurance is extra and confusing information that doesn't apply to the basic transaction.
No con job here. Enjoy the new camera. |