This is a small pink digital camera, sold by Avon and others not under the philips brandname. I have lost the instruction manual! I have downloaded them OK on to the computer but cannot delete the built in memory. I have looked on both uk/usa websites for the model number but it's not recognised at all!!!!!!! Any help would be appreciated. Thanks. There should be an option on your download program to erase pics after download, but if not simply remove the battery for a few seconds. This will negate the internal memory and wipe it. (I am presuming that the camera does not have a memory card) connect camera to pc, and in my computer, right click the icon, then choose format.. fat and ignore quick format.. | 