Vista does not recongnize my JVC DV GR-D370U when I connect it via a firewire?

JVC's support and website are useless, Microsoft's website is useless. Anyone have any work arounds. I just bought this camera less than 18 months ago...

When trying to load video on Windows Video Maker I keep getting the following error: "Import Video can find a compatable device."

I have done all of the simple things:
-Made sure its on.
-Made sure its on VCR/Play
-Video/Memory set to Video
-Made sure it is plugged in
-I am using the AC Adaptor for power

What else?

The error message seems like you are trying to use USB - not firewire.

Or... you are using Vista Home Edition and the Firewire drivers for the firewire port in your computer were not loaded - or not loaded properly.

Or... the camera is not in Play/Edit mode.

(to add to previous answer)

I say this often and can't stress it enough, but plugging in a camera while it is on will blow a fuse and make capturing not work. This is a possible cause.

Another more likely cause, apart from the ones named above, is that Windows Movie Maker is a fairly simple program and some cameras are just not compatible. I use Adobe Premiere and Apple Final Cut Pro and some cameras always take a little bit of tweaking to make it work. Probable cause, however, is what the previous answer said.

To expand a bit on the drivers not being loaded - go into Device Manager (Control Panel / System / Hardware)
Expand the IEEE1394 Bus host controllers, right click on your device and uninstall it. If it's not there to start with, you've got a problem!
Shut down your PC.
Connect the camcorder, switch it to play and reboot your PC. You should see messages coming up as the card and then the camcorder are detected.

idk either, but i would like to know, ugh ive been working months on this problem!