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On booting up, windows installer comes up trying to install photo gallery. program not on computer. Stop? |
On booting up, windows installer comes up trying to install photo gallery. program not on computer. Stop? If you are asking how to stop it from trying to install, go to start-run-type in msconfig-ok-click on startup tab uncheck the entry for photo gallery. It will not try to start it anymore. Great but in the start up tab there are no entries that say photo gallery. Can you help? Whether you stop it or not it won't make any difference. It is possible that you either install or uninstall an HP product like scanner, digital camera, etc partially. So, you need to completely uninstall the program and if possible delete it from the registry (Note: if you don't know how to edit registry just don't go there) and the drive where your programs run from, before installing a fresh copy of it (if need be). This same problem occurred on one of my computers just recently. This program, which turned out to be an HP photo program we did not even use, became curupted and in trying to fix itself it kept attempting to install itself every time we booted up or clicked on anything like Internet Explorer, any computer program, even the system tools. We could not find this program in the Add/Remove list either. I contacted HP (Hewlett Packard) and discoverd this was a smaller version of an uninstalled larger version hidden away in the hidden files. In getting this resolved I worked with two techs in chat forum. The first one told me to go into msconfig and remove the check marks from several startup programs and then check the "do not show this warning again" box on the warning after rebooting that I had changed the msconfig utility and needed to change it back. I was told to keep it in selective startup which was a result of checking that "do not show again" box. I have had problems from doing that action, don't do that!! Do a search in Google for the program name listed on the Windows Installer. It doesn't always tell you right out what type of program it is, just provides a type of shorthand on the name of the file. Mine was HP450plus. After you get the full name of the program, do a search of all files and folders with Explorer. It is the "Search" area on the start menu. Make sure you search hidden files and folders too. I know it sounds weird, and I still think it is weird, that a program would be placed on the computer in hidden files and folders and be just sitting in an uninstalled state. But that is what HP did with this huge photo program. The curupted smaller version was a "part" of that larger program, so it wasn't in Add/Remove list. I believe it was sitting there waiting for us to use the smaller version and then decide to "Upgrade" to the larger program with all sorts of extra features the smaller version did not have. Then when we "upgraded" by paying a fee, it would activate that hidden uninstalled program to be intalled without having to remove the small version. It just loaded around the small section. When I "installed" that hidden program, all of a sudden both programs showed up in the Add/Remove list! I then uninstalled both programs. I have not had this problem since. HP tried getting me to re-download their photo program, the big one, but I took a pass on that as we don't even use an HP digital camera. We are already using a differant photo program. If these steps don't help, you will need to call the manufactuerer of your computer. They will be able to help you get this curupted program off your system and stop it from trying to install every time you boot up. DON'T MESS WITH MSCONFIG!!! If you do, put everything back as you found it, and do not check that "do not show" box on the warning that comes up after you reboot. If you go into msconfic, get out by clicking "cancel" don't click on "OK". Clicking "OK" will cause you to have to reboot even it you didn't change anything, only looked around. It is just a waste of your time. Good luck in getting rid of this rouge program. If it is a program you want to keep, then after you get rid of the curupted one, go ahead and download a clean version and install it. But if you don't think you will use it much, you don't want to use up precious memory by crowding it with programs you rarely or never use. Personal experiance with simular problem. |
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